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Criticism

How to criticize properly

  1. Putting yourself in the other person's shoes

  2. Choose a relaxed atmosphere

  3. Talk in private

  4. Take time

  5. Formulate as if addressed to yourself

  6. Start the conversation positive

  7. No blanket accusations

  8. Insults are taboo

  9. Use "I" sentences

  10. Listen, hear them out

  11. Make a constructive proposal

  12. (After implementation) Praise / thank


Responding to criticism with confidence

  1. Listen & let them finish

  2. Stay calm and do not raise your voice

  3. Avoid justifications

  4. Selective consent

  5. In case of ambiguity ask

  6. Present your own view of things

  7. Ask about concrete expectations

  8. (If required) Take time for reflection


Here are the PDF´s for printing:



XOXO,

YourOlderSister


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